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Victoria Rock
President/CEO
Beginning her career as a Court Reporter over 25 years ago, Vickie Rock became a recognized business owner of Victoria Court Reporting Service, Inc.(VCRS) and helped change the field of court reporting from an archaic and cumbersome industry to an interactive, technology-driven one, capable of producing transcripts and management records "live," even as testimony is being given and documents are submitted. Vickie lends her business and technical expertise to several advisory boards -- such as NAWBO, Career Colleges of Chicago, MacCormac Junior College and the Mid-Day Club Membership Board, STAR, National Court Reporters' Association, Chicago Metropolitan Reporters' Association and the Illinois Court Reporters' Association. Vickie has set an example for other women who are meeting daily business challenges.
Transcription services were a logical extension of her business when, in 1999, she purchased a transcription company now known as Victoria's Transcription Services, Inc. (VTS). Vickie correctly foresaw that the Internet revolution, coupled with corporations' constant search for new efficiencies, would forever alter the way companies manage information. Vickie set out to transform the way businesses -- as well as hospitals, associations and anyone with record keeping needs -- create, store and manage records. VTS is now offering verbatim transcripts and reports in record time. Retrievable anytime, anywhere. |
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Dave Chism
Manager/Supervisor of Transcription Services
Dave received an Associate's degree in Business Administration, which eventually led to his vast experience in client relations, job production and quality assurance in the court reporting field. Dave is the key point person in the organization as it relates to current technology associated with the transcription industry. Overseeing the staff of qualified transcriptionists, he provides one-on-one customer support to ensure that jobs are completed in a timely and accurate fashion. His meticulous editing skills and feedback to transcriptionists sets the example for everyone in the organization to be detail-oriented and produce high quality reports.
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Andrew Pitts
Trainer/QA
Andrew graduated from Michigan State University with a Bachelor's degree in Fine Arts. After graduation, Andrew segued into the court reporting industry by working for two years in London with the Crown Courts before arriving as a valued staff member of our team. In addition to being the lead person at VTS, Andrew has created a training program utilizing court reporting students to expand as professional reporters by developing their transcription production skills, grammar, editing, and awareness of how to attain personal and professional standards of practice and performance that will benefit them within the reporting field. His important role with the quality assurance process creates a symbiotic relationship between the transcriptionists and their individual clients.
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